Surprisingly quality, professional responses on that reddit post. Some of them are so relatable it's funny (like the woman dev accused of being sexist because only male voice actors applied).
I think you already *know* most of this stuff. You've already seen some unhinged people first-hand, not all of which made you mentally worse off; I've seen you just analyze the ways how some of the people who responded to you were just... clearly in a bad mental space. Which is good, in a way, because it means you can take some of it by reframing it. That's a kind of "thick skin".
Of course, that's not applicable for all reactions. I know youtubers have secretaries to just comb through comment sections and mails because otherwise they'd be mentally drained. I watch the Game Grumps for instance, which is a remarkably wholesome and positive brand - yet they often joke about the unrelenting youtube comment section telling them how stupid they are (you can see these kinds of comments, but usually in a sort of meme jokey way, stating how typical it is for them to miss something obvious after not reading the tutorial of a game, or something). It's difficult to tell how much of their community is filtered behind a PR person, but the community comes off as wholesome.
At least with public communities it's easy to defer the work of moderation and community building to volunteers who do it for free. It's trickier with other platforms like twitter, youtube, or mail.
I think you already *know* most of this stuff. You've already seen some unhinged people first-hand, not all of which made you mentally worse off; I've seen you just analyze the ways how some of the people who responded to you were just... clearly in a bad mental space. Which is good, in a way, because it means you can take some of it by reframing it. That's a kind of "thick skin".
Of course, that's not applicable for all reactions. I know youtubers have secretaries to just comb through comment sections and mails because otherwise they'd be mentally drained. I watch the Game Grumps for instance, which is a remarkably wholesome and positive brand - yet they often joke about the unrelenting youtube comment section telling them how stupid they are (you can see these kinds of comments, but usually in a sort of meme jokey way, stating how typical it is for them to miss something obvious after not reading the tutorial of a game, or something). It's difficult to tell how much of their community is filtered behind a PR person, but the community comes off as wholesome.
At least with public communities it's easy to defer the work of moderation and community building to volunteers who do it for free. It's trickier with other platforms like twitter, youtube, or mail.